TERMS & CONDITIONS
Hypnotherapy is an educational and self-improvement process that facilitates access to a person’s internal resources to assist him/her in solving problems, increasing motivation, or altering behavioural patterns to create positive change. Hypnotherapy is not a substitute for medical treatment or psychotherapy. Ana Davila does not practice medicine or psychotherapy, and services are not a replacement for counseling, psychotherapy, psychiatric or medical treatment. Ana Davila does not promise any results. No services or product provided is intended to diagnose or treat any illnesses or disease, psychological, physical or mental health conditions.Hypnotherapy is for people without epilepsy. All participation is at your own risk, and should be considered for entertainment purposes use only.
CANCELLATION POLICY
We appreciate at least 24-hours notice if you need to reschedule or cancel your appointment, so that we may offer it to someone else. The charge for sessions cancelled with less than 24-hours notice will be up to 50% of the full session fee.
If you wish to cancel then please phone or email immediately.
The Company reserves the right to cancel an appointment at their sole discretion, this will only be in exceptional circumstances and as much notice as is possible will be given. The Company shall not be liable for any financial or other consequences of the cancellation.
A “no show” will also attract a charge of 50% the arranged fee.
REFUND POLICY
Hypnotherapy services are not eligible for refunds as the time has been allocated. However, we may offer a free session if there was an issue or concern with the session.
The hypnotherapist facilitates change by guiding the use of hypnotic suggestions. The hypnotherapist cannot control or force the client to change or do anything they do not want to do. At the end of each hypnotherapy session, the hypnotherapist will ask if the client is satisfied. If the client feels doubt or apprehension during or immediately following a hypnotherapy session, it is in the client’s best interest to communicate with the hypnotherapist as soon as possible.
If the hypnotherapist has any concerns throughout the client session, the concerns will be discussed with the client to determine the recommended course of treatment. The client has the option to take the recommendation or to not go ahead with future sessions. If the client has paid in advance for hypnotherapy sessions, the client has the option to not go ahead and the client will be refunded the amount that was paid in advance.
Although Fiona Vitel Hypnotherapy has had great results, results cannot be guaranteed and may vary based on the mindset of the client, the desire to change and the commitment to follow instructions during and after the session.
DISCLAIMER
We will always do our best to help you achieve a successful outcome to your therapy. However, you accept that an agreement to work on an issue does not mean that a particular outcome to therapy can be guaranteed. Fees are payable for your sessions and the time and expertise of the therapist, regardless of the outcome. Results may differ from person to person.
With pain management sessions, if you wish to reduce or stop any medication then medical support must be obtained. This appointment does not replace medical advice and assistance. You will be accepting full responsibility for turning the pain off, and advised to take note of any new pain, if it arises, and seek medical attention.
STANDARDS OF BEHAVIOUR
We will use best practice at all times and adhere to the standards of conduct as stated by my governing bodies.
In return by attending your session you agree to the following standards of behaviour:
- Be free from drugs and alcohol (except medication prescribed by your doctor).
- You will not harm yourself or others (including any employees of the Company) or any property belonging to the Company or others.
- Take your therapy seriously and treat the Company and the Company’s therapists with respect.
If you demonstrate violent, abusive or anti-social behaviour, the Company reserves the right to cancel the session and any future sessions and/or treatment.
PRIVACY AND CONFIDENTIALITY
Keeping and maintaining records is required for all clients and for anyone who makes an enquiry. These records are kept both in written form and electronically. Your information will be protected by reasonable security safe guards against loss and theft, unauthorised access or use. Your information will never be sold or distributed to a 3rd party vendor or other service provider.
You will be added to our mailing lists to receive newsletters and special offers. If you wish to be removed from these you can unsubscribe at any time or notify the Company in writing. Spam will never be sent to you.
The Company will respect client confidentiality at all times except if:
- You reveal you intend to harm yourself or another person.
- You reveal that a child is being abused or is in danger of abuse.
- We are compelled to reveal information by a court order.
- You reveal you are a member of a terrorist organisation – this must be reported to the police.